web hosting

Enertiahost's 30 Day Guarantee

Enertiahost's web hosting packages carry a 30-day satisfaction or money back guarantee. If you are not satisifed within the first 30 days of your contract, Enertiahost will refund you 100% of your money, including set-up fees.

Enertiahost is committed to providing its customers with guaranteed accessibility, reliability, security and 99.99% uptime.

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Enertiahost's Policies

Terms and Conditions


1. Subject to availability and to this agreement, Enertiahost.com shall permit the User to use Enertiahost.com's facilities, equipment, user accessible programs and networks, and any other facilities offered by Enertiahost.com for the storage and execution of the User's programs and data for the purpose of access to the Internet within the terms and conditions specified hereafter.

2. The User shall be solely responsible for maintaining the security of the UserID and password, and for preventing their unauthorized use. The User shall be responsible for all use of the Internet by anyone using the UserID. If the User becomes aware, or suspects, that any unauthorized person has obtained or attempted to obtain access through the UserID to the User's account, program, or data, then the User shall forthwith notify Enertiahost.com and change their password.

3. The UserID shall be used only by the User and the User shall not make the UserID available to any third party.

4. The UserID shall use the Internet in a proper and prudent manner and according to any operating instructions provided by Enertiahost.com.

5. The User shall have sole responsibility for the preparation of their programs and data. Enertiahost.com, its directors, employees, sponsors, and agents shall not be responsible for any fault or error in the User's programs or any programs accessed through Internet.

6. The User acknowledges that the Internet may be subject to unscheduled and unannounced outages and breakdowns which may not be rectified promptly.

7. In the event of the failure or breakdown in the Internet, or of the loss or spoiling of the User's programs or data, Enertiahost.com makes no warranty that either will be restored. The User assumes full responsibility for backing up their own files.

8. Item 7 states the entire liability of Enertiahost.com for any loss or spoiling of the User's programs or data. Enertiahost.com, its directors, employees, sponsors, and agents shall not be liable for any loss or damage sustained by the User or any third party, directly or indirectly, as a result of the failure or breakdown of the Internet or fault in the programs provided by Enertiahost.com or for any other cause.

9. Enertiahost.com may limit in any way the User's access to the Internet. Enertiahost.com may exercise this discretion arbitrarily, unequally, and unreasonably. Without restricting the generality of this discretion, Enertiahost.com may limit the hours of access to each User in any manner, and may limit the amount of storage and memory available to the user.

10. Enertiahost.com reserves the right to refuse access to any User for any reason.


Improper Use:

The User shall not:

1. Seek, by any means whatsoever, information regarding the personal identification, or password of any other User of the Internet or any network to which the User may be permitted access;

2. Obtain or seek to obtain access to, or interfere with, any programs or data maintained by Enertiahost.com except as permitted by Enertiahost.com; obtain or seek to obtain access to, or interfere with, any programs or data maintained by Enertiahost.com except as specifically permitted by the policies of the network (which form part of these terms and conditions). Without limiting the generality of the forgoing, the User shall not access the Internet except in accordance with this Agreement;

3. Obtain or seek to obtain access to any other User's programs or data except with the explicit authorization of the other User;

4. Knowingly develop or use programs which adversely affect or impact other Users, the Internet, or any Network;

5. Use, transmit, or store anything obscene, offensive, or defamatory;

6. Utilize the Internet for any purpose which is contrary to the laws of any government having jurisdiction over Enertiahost.com or the User;

7. Engage in any other activity which Enertiahost.com determines in its unfettered discretion to be Improper Use of the Internet.

a. The User agrees to indemnify Enertiahost.com, its directors, employees, sponsors and agents against any loss, damage, or liability (including legal costs on a full indemnity basis) which may be sustained or incurred as a consequence of the User's failure to comply with this agreement whether the failure is attributable to the User or to some other person using the User's account with or without permission of the User.

b. Enertiahost.com may without notice terminate any User's privileges for any breach of this agreement.

c. The User shall indemnify Enertiahost.com against any claim by a third party for alleged infringement of any copyright or any other intellectual property rights which may arise as a result of the storage or processing of any of the User's programs or data on or through the Internet.

d. The User's programs shall be and shall remain the property of the User. Notwithstanding, Enertiahost.com may in its discretion make and keep backups and examine the User's programs, data, printed output, other media in connection with its investigation of malicious disruption of computer services and of breaches of this agreement either by the User or by any other person.

e. Enertiahost.com makes all commercially reasonable efforts to protect the confidential and personal information of its Users.

Privacy Policy

Our Commitment To Privacy:

Enertiahost.com is committed to protecting the privacy of visitors to this Web Site (“Site”) and other Enertiahost.com Web Sites. To accomplish this, we have implemented a comprehensive Online Privacy Policy that governs all information collected on or submitted to our Site. To make this Online Privacy Policy easy to find, we make it available on our homepage and at every point where personal information may be requested. By accessing, browsing or using the Site, you acknowledge that you read, understand, and agree to the terms and conditions of Enertiahost.com's Online Privacy Policy. If you do not agree to these terms and conditions, please do not access, browse, or use this Site.

The Information We Collect and How We Use It:

Non-Personal and Aggregated Information Collected Automatically. When you visit our Site, we log general data, such as your domain name (e.g., aol.com, Level3.com), the name of the Web page from which you entered our Site, which pages you visit on our Site, and how much time you spend on each page. We use this information to continually monitor and improve our Site and for internal analysis. In particular, we use IP addresses to analyze trends, administer the Site, track user’s movement, and gather information for aggregate use. (IP addresses are not linked to personally identifiable information.)

Personal Information That You Choose to Submit. As a visitor to our Site, you may choose to use the Site to send us personal information (e.g., your name, mailing address, telephone number, e-mail address), for example, when you send a question via the Site, register for a special service, submit your resume, enter a contest or purchase a product or service through our Site. Anytime you submit personal information for a specific purpose using the Site, your information is used for that purpose only, unless you consent otherwise or as required by law. When you submit personal information to Enertiahost.com on this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country, which may not provide privacy protections similar to those your country provides.

We do not send unsolicited e-mail to you or other visitors to our Site. We use e-mail to respond to e-mail messages from you, to confirm product or service orders placed online and to engage in other communication that you have authorized or that we have determined necessary to more effectively provide service to you and our customers.

In many cases, you choose the amount of information you supply (e.g., when sending us information through the Site, you may choose to include only an e-mail address – not a telephone number or mailing address – for replies). There may be instances where some of the information that we ask you to provide is identified as mandatory and some as voluntary. In such cases, if you do not provide mandatory personal information with respect to a particular activity, you will not be able to engage in that activity.

What About “Cookies”?

The term “cookie” refers to files that are transferred from a Web Site to your computer’s hard drive. The purpose of cookies is to enable us to track your activities on our Site. Cookies help us remember who you are. They work in the same fashion as the clerk in a store you visit on a regular basis. The store clerk may not necessarily know your name, but he or she recognizes that you have been in the store before and may remember what you usually purchase while you are in the store. Cookies permit us to gain the same kind of information about you and enable us to provide you with more efficient and personalized service. For example, for sites that require registration, a cookie file can be stored on your computer enabling you to skip the registration process on subsequent visits. Cookies are also frequently used to track the progression of a customer engaged in an online purchase to ensure that the transactional information remains intact.

Some (usually newer) versions of Web browsers allow you to decide whether or not to accept cookie files and some programs notify you when a Web Site is about to deposit a cookie file on your hard drive. If you decide not to accept cookies, you may not be able to successfully navigate some portions of a Web Site.

You can check your hard drive for cookie files. For PC’s, look for “cookies.txt” files on your hard drive. On a Macintosh, look for “magic cookies”. There are software programs available (“cookie cutters” and “anonymizers”) that allow you to selectively edit cookie files.

Enertiahost.com uses cookie files for online purchasing and the customized presentation of Web pages. We do not use cookies to retrieve information from your computer that was not originally sent in the cookie, nor do we use information transferred through cookies for any promotional or marketing purposes, except as expressly set forth in this Online Privacy Policy.

Who We Share It With:

We may share non-personal, aggregated information with our customers, partners, and advertisers. Aggregated information is not linked to any personal information that can identify an individual person.

Unless we have your permission or are required by law, we only share the personal information you provide through our Site with Enertiahost.com affiliates and/or business partners that are acting on our behalf. Enertiahost.com reserves the right to disclose customer information to the extent authorized by federal surveillance statutes. We make every reasonable effort to ensure that such Enertiahost.com affiliates and business partners, including those in the U.S. and/or any other countries, protect your personal information consistent with our Online Privacy Policy.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through the Site. However, please be advised that Enertiahost.com cannot guarantee and has no control over the public or third party network through which you send your personal information to Enertiahost.com's Site.

Our Commitment To Children’s Privacy:

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.

Linked Internet Web Sites:

This Site provides hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or to other Web sites not controlled by Enertiahost.com. These hyperlinked Web sites may contain privacy provisions that are different from those provided herein. Enertiahost.com is not responsible for the collection, use or disclosure of information collected through these Web Sites, and Enertiahost.com expressly disclaims any and all liability related to such collection, use, or disclosure.

How To Correct, Amend, or Delete Your Information:

We honour requests from you to correct, amend, or delete your account information (for example, your name, address, or billing information). You may verify that appropriate corrections have been made. To correct, amend or delete account information, contact the Webmaster. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Online Privacy Policy Changes:

This Online Privacy Policy is subject to change. Any changes to Enertiahost.com Online Privacy Policy will be posted on the Site. All information submitted through the Site to Enertiahost.com is subject to the terms and conditions of this Online Privacy Policy, as amended.


Contact Us:

If you become aware of any violation by any person, including Users that have accessed the Service through your account, please notify us.

Should you have other questions or concerns about Enertiahost.com’s Online Privacy Policy, please contact us.

Refund Policy

Each of our affordable web hosting plans carries a 30-day money back guarantee. If you are not totally satisfied within the first 30 days of your contract, you can request, and will receive, a 100% refund, including set-up fees.

This refund policy does not apply to any other services such as additional bandwidth usage, domain names, dedicated server contracts, pop accounts, SSL certificates or any additional add-ons or charges.

All cancellations must be requested in writing within the 30 days. Email submissions are acceptable forms of cancellation.



2. These terms and conditions may be amended by Enertiahost.com at any time by posting the revised version on our web site. Enertiahost.com may from time to time provide information and updates to the User via email regarding the service and the User expressly consents to receive such periodic information acknowledging that such information is being sent by Enertiahost.com for the benefit of the User and its service.

3. Any discretion, option, decision, or opinion by Enertiahost.com shall be sufficiently exercised or formed if exercised or formed by or subsequently ratified by Enertiahost.com's system administrator or any other person or persons designated by Enertiahost.com's directors.

4. Anyone who is under the age of 18 must have a parent or guardian sign for their account and be fully responsible for the supervision of this account.

5. Enertiahost.com bandwidth may not, under any condition, be resold or given away. The bandwidth is available to the purchased account only and may not be shared in any way.

6. Enertiahost.com accounts may not be resold, or transferred to any third party. All fees are non-refundable.